Privacy Policy

Protecting your personal data and assets is our top priority. We are fully committed to safeguarding them.

Fairmont Valtex collects and stores data necessary for your trading activities on our trading platform. Details of how we collect and store this information are set out in the Privacy Policy below.

Our policy is underpinned by the following principles:

• To provide complete transparency about how we collect and store your personal data:

Our aim is to make it clear how we collect and process data, so you can make informed decisions. We follow clear guidelines and processes for handling data on this official website. Our policy explains how it works and the methods we use, giving you transparent, concrete information about how your data is used. You are in control.

If we determine that you should be notified, we will provide the relevant information promptly. Transparency is at the heart of how we operate.

Our knowledgeable team is on hand to answer any questions about our processes, including our obligations under the laws of United Kingdom. You can contact us at: info@fairmont-valtex.com

• We will only use personal data as set out in our Privacy Policy.

We may process personal data for purposes including the proper operation of Fairmont Valtex services and connecting trader-members with third-party trading platforms. We may also process data to maintain and improve functions and services on our official website, protect our rights, and comply with regulatory and other legal obligations. Finally, we process data where required to deliver administrative and other business functions related to the Services provided to you, the client.

To deliver services tailored to your preferences and needs, Fairmont Valtex uses personal data.

• To access the essential privacy tools for data protection and to safeguard your rights:

You can contact us at any time to access your personal data. We can also update or delete it where appropriate. We can facilitate requests to transfer your data to you or to a nominated third party. These services are provided to help you exercise your rights to privacy and control over your data.

• Keep your personal data secure:

We use bank‑level security across our systems. While no system can be guaranteed 100% secure, we are committed to continually enhancing our defences and strengthening the protections we have in place.

We maintain a comprehensive privacy policy and the highest level of security standards.

1. The Scope?

This policy sets out how we collect, process and share personal data relating to individuals.

The terms of this policy apply to all identifiable natural persons. This covers any individual who can be, or has already been, identified in connection with data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data “processing” specifically means the storage, management and organisation of personal data.

We do not collect, and do not intend to collect, any information about individuals under 18. We also do not allow anyone under 18 to use our platform for any purpose. If we become aware of a user or any information relating to a person under 18, we will delete that information immediately.

2. What personal data do we hold?

Once you register with us, we collect the personal data required to enable you to use our services. Where necessary, we may also request additional information to verify ownership of your account. To maintain and improve service quality, we collect and analyse data about how you use our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

You are not obliged to provide your data. However, if you choose not to, we may have to limit the services we can offer and you may be restricted in your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that could personally identify you. We do, however, record your account activity, your IP address, and the date and time of access when you use our official website. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language setting associated with your account.

Regarding personal data, we only collect and retain the information you consent to share when you connect to a third-party trading platform through us.

Personal data you may have shared with third-party platforms can include your full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores and processes your personal information solely for the purposes set out in this Policy. All such uses and processing comply with applicable laws in United Kingdom.

The company will only collect, process or transmit your data in compliance with the applicable laws of United Kingdom. The legal bases for doing so are:

• You consent to the company storing and processing your personal data. By submitting your data to the company, you also authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To improve its services, establish or defend legal claims, and pursue its legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

For more information about the data processing the company is required to undertake, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal basis.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, carry out user surveys and analytics, and deliver other related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal data you have provided with third-party services. In such cases, the use of your data will be governed by that company’s privacy policy. This may include one or more digital trading platforms.

To better serve our clients and continuously improve our services, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to competent law enforcement or regulatory authorities.

In connection with major corporate transactions—such as a sale of the business, seeking investment or obtaining a loan—we may share relevant data in a lawful and appropriate manner. The same applies in the event of a merger, restructuring, consolidation or bankruptcy, as permitted by law.

7. Use of Cookies and Third-Party Services

Cookies and similar technologies may be used for site analytics and, in collaboration with advertising partners, in accordance with applicable law and industry standards.

Cookies are small text files stored on your device when you visit a website. We use them to gather information about your browsing behaviour and preferences to personalise and enhance your experience. They enable us to remember your settings and tailor our services accordingly. Cookies are also used for site analytics and statistical reporting to support strategic planning.

Broadly speaking, we use two types of cookies on the site. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends, allowing the site to recognise you when you return and helping to streamline your experience.

Types of cookies:

Cookies may be used where necessary, in line with their intended purpose:

Cookies are blocked or have been deleted

To delete or block cookies, please adjust your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

If you block cookies, some site functions and features will not work as intended.

ONLINE TRACKING NOTICE

Your personal data will be stored for as long as necessary to carry out the operations described elsewhere in this policy. It may be retained for a longer period in line with applicable local laws, regulations and company policies.

Your personal data will be shared with third-party trading platforms, solely at your request and discretion, for a period of 12 months. At the end of that period, and with your consent, we will continue to share this data for a further 12 months.

As part of our operations, we regularly review all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

Where necessary to deliver our services and/or for security reasons, we may transfer personal data to third countries (outside your own country) and to international organisations, using robust security protocols. We maintain the highest standards of data protection to safeguard your information and ensure you have access to legal remedies and rights in all circumstances.

Across the EEA (European Economic Area), all residents are protected by applicable data protection laws and safeguards.

• All data transfers are carried out under the EU’s legal jurisdiction and competence, in accordance with the data protection rules set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
• All transfers of data between public bodies or authorities are conducted in accordance with Article 46(2) and rely on a legally binding and enforceable instrument.
• The European Commission’s Standard Contractual Clauses (SCCs), adopted under Article 46(2)(c) of the GDPR, set the conditions for data transfers, and any such transfers are carried out in accordance with them. The Clauses are available on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details of the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk.

10. Protection of Personal Data

Personal data is protected using the highest levels of technical and organisational measures, in line with industry best‑practice procedures. These measures help prevent the unlawful or accidental destruction, loss or alteration of that data.

Although we apply the highest standards of data protection required by law, we cannot guarantee that your personal data will be free from error in all circumstances. Accordingly, we do not accept liability for any disclosure of personal data or for incidental, intangible or consequential loss or damage. This includes events beyond our control, such as transmission errors, unauthorised third-party access, or similar causes.

If we receive a legally enforceable request from regulators or public authorities, we may be required to share your personal data with them. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and cannot be guaranteed to be completely secure. The Company cannot guarantee the security of data transmitted online.

11. Links to third-party websites

This website may include links to third-party applications and websites. These parties are not our affiliates and are not under the company’s control, and our privacy policy does not apply to them. They maintain their own policies and practices for collecting and processing personal data, and we are not responsible for their activities. Please use them at your own discretion.

Always review the privacy policy of any company or service on its official website before providing any personal data. Ensure their data collection, use and processing policies align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes on our official website and via other appropriate channels. The updated Privacy Policy will be posted on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your rights regarding your personal data

You retain full control and the final decision over how your personal data is used. This includes the right to verify its accuracy, correct any errors, and choose to delete it or to restrict the scope and nature of our processing.

This page contains information relevant to EEA residents:

Your personal data is protected by the rights described herein. You may exercise these rights immediately by sending an email to the address below.

Accessing Your Rights

If the personal data you have provided is accurate, you may access it at any time. Any of your personal data we process is accessible to us and can therefore be verified.

You can request access to your personal data for verification at any time, and we will provide it in electronic format. If you request additional copies of the data we process, beyond the initial copy, a reasonable fee may apply.

The rights afforded by law and under this Privacy Policy must not encroach upon the rights of others. The company may refuse or restrict access to personal data where providing such access would compromise the rights and freedoms of other individuals.

Right to Rectify Errors

Any omissions or inaccuracies in your personal data may be corrected by you or by the Company to ensure it can be processed correctly.

Erasure Rights

You have the right to request the deletion of your personal data in the following situations: 1) where your data has been processed without your consent or in breach of the law; 2) where you ask us to remove it and the Company has no legal obligation to retain it; 3) where you object to any processing by us, even if lawful and based on our or a third-party provider’s legitimate interests; and 4) where we are legally required to erase your data.

The right to deletion does not apply where we must retain data to comply with legal obligations under EU or member state law, or where the data is necessary for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that we restrict the processing of your personal data if you believe it is inaccurate.

If you ask us to restrict the use of your personal data, we will delete it except in the following circumstances: (1) where EU or Member State law prevents deletion; (2) with your consent, where it is necessary to establish, exercise or defend legal claims; or (3) where required to protect the rights of another natural person.

Right to data portability

You have the right to access and review any personal data you have provided, if you have consented to its collection and it is processed by automated systems.

You have the right to request that your personal data be transferred to another company or organisation, where this is technically feasible. Exercising this right does not affect your right to have your data erased. This right does not apply where doing so would adversely affect the rights or freedoms of another individual.

Right to object to data processing

While the Company may rely on legitimate interests—its own or those of a third-party service provider—you have the right to object to such processing and request that it cease. This right does not apply where there are overriding legal grounds to continue, for example to establish, exercise or defend legal claims. In those circumstances, we may continue processing your personal data.

You may object at any time to your personal data being processed for direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time and, where possible, with immediate effect. This will not apply retrospectively to any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been compromised in relation to the processing of your personal data, each European Union Member State has established a competent regulatory supervisory authority for this purpose. You may lodge a complaint with the relevant authority at your discretion.

Section 13 outlines the circumstances under which your rights regarding personal data may be limited under European Union law or the laws of its Member States.

Upon receipt of your request concerning your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will send the requested information to you electronically, free of charge, unless doing so would contravene the law or the provisions of Section 13. We reserve the right to charge a reasonable fee, or refuse a request, where it is considered unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity if we have reasonable doubts about the identity of the person submitting a personal data request, to protect data and maintain security.